What I Do

Marketing strategies

Do you need help defining your marketing goals for the next 3, 6, 12 months? Do you wonder if your current strategy is right for your business? Is your current strategy being executed as well as it could be? Do you even have a strategy?

Branding

What does your brand convey to people who don’t know you? (In fact what does your brand convey to people who do know you?) What makes you stand out from your competitors? Are you nailing your brand’s communications? Online, in print, in-house. I can help you define your brand and create a cohesive marketing strategy.

Social Media & Digital

Be where your customers are. Your digital presence should be a fundamental part of your strategy. Are you communicating effectively on these platforms – Twitter, Facebook, Youtube, Pinterest, Instagram?

Does your website make it easy for people to book a table, view the menu, at home, at work, and on the move? Do you utilise social media onto your website? Do you review your google analytics?

I can help you define your brand on these platforms, communicate with the right people, find the right tone of voice, interact with your regulars which will create an engaged following to generate long-term loyalty and ultimately drive sales.

Customer Insight / Loyalty

Do you really know your audience, both online and in the restaurant? Their typical age, how they use you, what they like, don’t like about your brand? Do you meet your customers and talk about what you do and your plans for the future? Do you review your online mentions?

I can help you find this information, ask the right questions, use the information to continually improve your offering and create loyal customers in the process.

Promotions

Launch events, partnerships, short-term tie-ins, local community marketing, PR stunts, research.